Texting not working!!

[Lee_Lee]

I just activated with Public Mobile earlier today. Service was working great. Now it’s not working.. there’s absolutely no one to personally speak with?

-using the iPhone X

[srlawren]

@Lee_Lee glad to hear all is well.  Welcome to Public Mobile!  🙂

[Lee_Lee]

Yes!
It was working shortly after posting this.

Sorry for the late response.

[srlawren]

@Lee_Lee any luck yet?

[Luddite]

---

@Lee_Lee wrote:

Luddite

Noo, I activated a new number. Left my old sim alone. 

---

Annoying glitch. You'll need to await moderator response. 

Just recalled this sometimes cures texting issues:

•Go to Settings

•Then go to Mobile networks and select a network other than Public Mobile, Telus, or Koodo 

•When you exit the menu the phone should lose the network.

•Repeat the process and select Public Mobile as your mobile network.

This procedure will force the update of the message centre number. You can verify it in your message settings.

[Lee_Lee]

@Luddite

Noo, I activated a new number. Left my old sim alone. 

[Luddite]

@Lee_Lee Did you request a transfer of your number from another carrier? If so, does your old SIM still work?

[Lee_Lee]

Perfect, thank you! 🙂

[CS_Agent]

Hi,
If you have any questions concerning your account, just send a private message through the following link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437