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Texting issues

DJ123
Good Citizen / Bon Citoyen

I have an iPhone and can only receive texts from other iPhone users, not Android users. I have another iPhone with a different service provider where I have zero issues. I have no users on my ‘Blocked’ users list. 

8 REPLIES 8

DJ123
Good Citizen / Bon Citoyen

iPhone 8. Had no issues for years until I upgraded to a different data plan last week. 

EB0
Model Citizen / Citoyen Modèle

What is your iPhone and iOS version? I heard that iPhone 7 and below may have a similar issue. 

Phil_Adelphus
Mayor / Maire

@DJ123  Check Settings -> Cellular -> Cellular Data Options -> Voice and Data - is your phone number checked there?

DJ123
Good Citizen / Bon Citoyen

no change

Wayworn
Great Citizen / Super Citoyen

@DJ123 wrote:

I have an iPhone and can only receive texts from other iPhone users, not Android users. I have another iPhone with a different service provider where I have zero issues. I have no users on my ‘Blocked’ users list. 


Turn off iMessaging and toggle on SMS and MMS - text an android phone and  I think  it will work.

DJ123
Good Citizen / Bon Citoyen

Not sure if there is a connection but this problem seems to have started the same time I recently upgraded my PM package. 

DJ123
Good Citizen / Bon Citoyen

Done already. No change. 

softech
Oracle
Oracle

@DJ123 

first make sure both iOS and Carrier Profile are updated 

then go to Settings/Messages and turn on MMS and Group Messaging 

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