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Newmanizer
Great Neighbour / Super Voisin

When I shut off my iMessage on my iPhone 12 device, I am unable to send or receive regular texts.  I’m trying to save my data usage when I’m out of wi-fi.  What should I do?

4 REPLIES 4

hycm53
Deputy Mayor / Adjoint au Maire

@Newmanizer wrote:

When I shut off my iMessage on my iPhone 12 device, I am unable to send or receive regular texts.  I’m trying to save my data usage when I’m out of wi-fi.  What should I do?


Make sure you didn't turn off "MMS messaging" in settings.

dust2dust
Mayor / Maire

Connect to wifi, turn on imessage, turn on send as sms, turn on send as mms, turn off imessage.

HALIMACS
Mayor / Maire

@Newmanizer 

 

Do all your other calling services work?

 

Like can you receive and make phone calls?

 

When you log into your self-serve site, is your account status active? There's no reason your text message service  ( SMS) shouldn't function when iMessage is off. 

softech
Oracle
Oracle

@Newmanizer 

 

first, make sure your Send as Text is enabled on your iphone

 

Also, If you try to send a message and you see Exclamation mark icon with an alert that says Not Delivered, follow these steps:

Check your network connection.
Tap Exclamation mark icon, then tap Try Again.
If you still can’t send the message, tap Exclamation mark icon, then tap Send as Text Message

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