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Text messages

AnthonyK77
Great Neighbour / Super Voisin

I can send text messages but cannot receive.. any help?

4 REPLIES 4

ShawnC13
Oracle
Oracle

@AnthonyK77 wrote:

I can send text messages but cannot receive.. any help?


@AnthonyK77 , did you just start your service with Public Mobile?  If so did you request a number port in at the same time?  This is one of the symptoms of a stuck port but can be other things as well.  If you can answer my questions we can better direct our answers to you

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

shartomjam
Town Hero / Héro de la Ville

This happened to me today for the first time.  I restarted my phone and all the text messages came flowing in.  Try it.

@AnthonyK77  If that doesn't work use airplane mode for 10 minutes and see if that gets them going.

darlicious
Mayor / Maire

@AnthonyK77  Start with rebooting your phone.

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