12-09-2019 04:43 PM - edited 01-05-2022 08:27 AM
12-09-2019 04:49 PM
@AnthonyK77 wrote:I can send text messages but cannot receive.. any help?
@AnthonyK77 , did you just start your service with Public Mobile? If so did you request a number port in at the same time? This is one of the symptoms of a stuck port but can be other things as well. If you can answer my questions we can better direct our answers to you
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
12-09-2019 04:49 PM
This happened to me today for the first time. I restarted my phone and all the text messages came flowing in. Try it.
12-09-2019 04:49 PM
@AnthonyK77 If that doesn't work use airplane mode for 10 minutes and see if that gets them going.
12-09-2019 04:46 PM
@AnthonyK77 Start with rebooting your phone.