Text messages

[Elso]

Hi there,

I send bulk text messages for work, and now my texts are not working at all— I have unlimited messages, but I wonder if public mobile thinks I’m sending spam ( which I’m not) and has banned me or something. How do I fix this? 

thanks

[hTideGnow]

hi @Elso the limit could be around 200 to 250

https://productioncommunity.publicmobile.ca/t5/Get-Support/Maximum-recipients-for-SMS/m-p/683705/hig...

ask PM support to check if your account was flagged for sending out spam

please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".  

If any issue with ticket submission, you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[slusagm]

Yes they have a limit of mass text to send out

  How many you send out at a time?