@Sheptycki wrote:
Can I see who incoming or outgoing texts are from ? Can I get the text history to identify who stole my phone.
Hey @Sheptycki
If you can log into your account still, use this link.
https://myaccount.publicmobile.ca/en/account/overview/usage-details
If you can't log in, ask PM to send you their most current list.
The Public Mobile chatbot is currently unable to create trackable tickets for members who are unable to log in. So for this reason, please use the following link to contact customer service.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
