06-14-2019 12:08 PM - edited 01-05-2022 05:22 AM
I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?
06-14-2019 04:13 PM
@mourogers wrote:Thanks all, looks like a phishing attempt. Text wasn't from 611.
Good to hear that's all it was.
As with texts as with emails...always look at the from, the to and the subject. It's not always just about the body.
06-14-2019 04:05 PM
ok I can put my gun away lol
06-14-2019 04:01 PM
Thanks all, looks like a phishing attempt. Text wasn't from 611.
06-14-2019 03:05 PM - edited 06-14-2019 03:08 PM
So the text says its from "611" ? So if it turns out to be a phishing text then now i learn that text messages can be spoofed ?
06-14-2019 02:45 PM
Oops... let's not jump the gun.
06-14-2019 01:28 PM
@stonechucker wrote:Let's jump the gun.
Is the gun firing while jumping it? You go first. 🙂
06-14-2019 01:25 PM - edited 06-14-2019 02:46 PM
@mourogers, have you just activated today (or very recently)?
I activated a new plan 31 days ago, and when I did, I got two messages back to back straight from PM, saying :
Your new PIN is #*@^
Your new PIN #*6+
This is usual, however strange it may seem.
The second PIN listed was the PIN I entered when activation.
If you just got a random single PIN (which isn't yours) recently, then you have an issue to deal. Let's not jump the gun.
Thanks z10... fixed 😉
06-14-2019 01:08 PM
looks like he registered in January
06-14-2019 01:05 PM
@mourogers wrote:I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?
It is normal if you just activated your account.
The first PIN is a random generated PIN by PM just in case your did not supply a PIN during activation.
The second PIN should be the one you provided during your activation process.
06-14-2019 12:35 PM
@mourogers wrote:I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?
@mourogers If you have a CC on file dial 611 and fund your account with $1 using your existing PIN if it works then you can ignore those messages because they are probably a phishing scam. If that is the case block that number and report as spam.
06-14-2019 12:35 PM
@GinYVR wrote:@mourogersin case it is a phishing scam.. don't click on any of the links in the text either.
If the text has anything else other than a PIN then it wouldn't be real. So yes that's a good way of differentiating.
06-14-2019 12:31 PM
@mourogersin case it is a phishing scam.. don't click on any of the links in the text either.
06-14-2019 12:28 PM
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06-14-2019 12:27 PM
Thanks — how do I reach the mods?
06-14-2019 12:14 PM
yea sounds odd change password right now and contact moderators
06-14-2019 12:13 PM
@mourogers wrote:I just recieved two texts from Public Mobile, each containing a new PIN. I didn't request a new PIN — is someone trying to access my account?
Is the PIN shown your PIN?
I'd jump on this right now. Change your password for the self-serve anyway. Send a message to the mods.
Call your number from another phone see what happens. Call that phone from your phone see what happens.
06-14-2019 12:11 PM
@mourogersYeppers!