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Text Not being able to recivce but sending is good on Andriod

Theengineer
Good Citizen / Bon Citoyen

Text Not being able to recivce but sending is good on Andriod, Should to work just however recently stop working , cant get an code text for services. how do i resolve this 

8 REPLIES 8

@Theengineer 

I merged your two posts since duplicate.  Does talk and data work?  

You can also try a network reset of the phone.  Note: this will erase any saved wifi passwords.

In your messaging app, you can also try to clear cache.  

You could also put your SIM card in another working phone.  That will help determine whether hardware issue versus PM service probelm. 

Theengineer
Good Citizen / Bon Citoyen

i can send but cant receive. 

Theengineer
Good Citizen / Bon Citoyen

should have mention, i didnt , used to work just fine till last week

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Theengineer

try switching airplane mode on then reboot your phone, and turn it back off. 

Did you recently port your number?

As soon as you sign up with PM you are assigned temporary number so yo can SMS and call out. If you cannot receive calls or SMS that means your number is not ported properly.

Theengineer
Good Citizen / Bon Citoyen

my phone has been working for fine and i didnt change my service.

TheSterlinger
Deputy Mayor / Adjoint au Maire

Are you able to receive texts in general?

Theengineer
Good Citizen / Bon Citoyen

Text Not being able to recivce but sending is good on Andriod.

Was able to recivce for along time but suddenly has stopped working.
Please help.

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