Text Messaging Issues

[juzaltme]

Hi!

I am new to Public Mobile (and Canada) and got the plan activated yesterday. However, when I sent a text message to my friend, I never received her reply and she shared a screen shot that a person replied with my number that it is a wrong number. 

Will really appreciate the help to solve this issue. 

Thanks!

[juzaltme]

No porting was involved and it was a new number I had selected. 

Ok I will try to submit a ticket to a moderator. 

Thanks!

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@Triguy wrote:

Did you port (transfer) your phone# ?  You may need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

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[will13am]

Did you select a new number during activation or was porting involved?  Incomplete port may explain your problem.

[Triguy]

Did you port (transfer) your phone# ?  You may need to submit a ticket to a moderator by clicking on the question mark on the bottom right.