Hello All,
I just wanted to say thank you to @Shazia_K for solving my problem after 15 days without support. She have resolved my issue by changing my plan to the $120/12gb/90 days and resetting my billing cycle and porting my number from TELUS without any issues so far. She also did all that within 30 minutes. Luckily I picked a fresh number when I first signed up to PM, so the port in process of my TELUS number was smooth. To all of you that haven't gotten their plan changed yet, hang in there and do not worry about missing out on the days that you have paid for because they will reset the billing cycle. Hopefully this testimony will give some assurance to the customers that are still waiting.
CP
