Switching Plan - Data Boost

[Buffy1009]

Also, with the switching from legacy receiving 250 g and then my phone not making calls and plan was active.  Did I l lose that bonus?  Very frustrating not to talk to someone to ask but I want the remaining data I didn't use added to my account.  As I feel this was a glitch on Public Mobile's side.

[Buffy1009]

I didn't want to push the accept as solution but a gift is a gift and in law it is not right to have stipulations to a gift when you received it honestly.

[BKNS27]

@Buffy1009 

You will loss your bonus data if you downgrade your plan but you won’t lose it if you upgrade your plan.

Did you download your plan recently?

[Handy1]

@Buffy1009  You didn’t downgrade you plan did you ? If you did the bonus’s data will be removed .. but your not the first to mention calls not working first check 

Outage map in your area:

https://istheservicedowncanada.com/

But to contact support to further investigate for you . Please 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437