a month ago
Misplaced my PM sim card recently. Just signed up with Lucky Mobile and they say I may need to confirm the phone number transfer via text message. Can someone manually approve the transfer without needing me to confirm via text message please? I dont want to buy another PM sim card just to change phone companies. Thank you in advance!
a month ago - last edited a month ago
Chances are that a manual confirmation can be done if you are porting out to Telus or Koodo.
You may have to purchase a new SIM as noted by @Phil_Adelphus and change the SIM card number on your account to receive the confirmation porting text.
a month ago
Thank you, I submitted a ticket.
a month ago - last edited a month ago
@JAnderson3 Probably the quickest and easiest solution would be to go to a Telus/Koodo store and buy a new PM sim card. But if you don't want to do that then open a service ticket with Public Mobile agents at the chat icon bottom right of this page and see if they will help.