Switch from Koodo to PM. My father wants to keep his Kudoo phone number.

[Potrice]

Hey everyone,

I'm creating an account for my father. He has a phone number with Koodo and when I created his account, I was told to choose a new phone number and then contact support to port his Koodo number to PM. I would like to do so please. Thanks.

[Lieux]

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@Potrice wrote:

Hey everyone,

I'm creating an account for my father. He has a phone number with Koodo and when I created his account, I was told to choose a new phone number and then contact support to port his Koodo number to PM. I would like to do so please. Thanks.

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If he is with a koodo NOT prepaid plan he can already change his number in his self-serve account..tab PLAN/OPTIONS and CHANGE MY NUMBER. 

[RossN]

@Potrice I should have mentioned do not close koodo account until port of his number is complete or he will lose that number welcome to PM

[Potrice]

Will do! Thanks.

[RossN · Accepted solution]

@Potrice  contact them here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437