cancel
Showing results for 
Search instead for 
Did you mean: 

Switch email address between 2 accounts

Canada98
Great Neighbour / Super Voisin

Hello, When I created my daughter's account, I used my email address not thinking that I would not be able to use my own email address again to create my own account. Now my daughter has my email address under her account and I have her email address under mine. How do I switch that? Thank you

2 REPLIES 2

Meow
Mayor / Maire

You can ask agent to help you out. Open a Ticket!

But it does really not matter which email is on which account. Depending on settings in Community emails might get a lot of notifications (Bravos, replies, etc.) but PM rarely uses your email for any type of communication.

Just remember which email is used to log in into PM account.

softech
Oracle
Oracle

@Canada98 

I am not sure if support would help with that

But you can do it yourself, do it slowly.

Get a 3rd email address  and change account 1 to the 3rd email address.  

Then wait a week, and change account 2 with account 1 old email.  Last,  wait another week again and change account 1 to the email used for account 2 earlier

To change email, login to My Account, Go to Profile page and click Manage EverSafe ID

https://myaccount.publicmobile.ca/en/account/my-profilehttps://myaccount.publicmobile.ca/en/account/my-profile

 

Need Help? Let's chat.