Swap sim

[Singhgurveer003]

I lost my sim card how i get new sim card

[HALIMACS]

Did you lost just the SIM card, @Singhgurveer003 , or also the device in which it may have been inserted in?

One option is to shop phones on this site, by clicking the Shop tab above.   https://www.publicmobile.ca/phone-section

These devices come with a new SIM card, which is a small bonus.

[ShawnC13]

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@BKNS27 wrote:

@Singhgurveer003 

You can pick one up at Canadian Cell Supplies online for $2.99 with fast shipping or pickup at their store in the Mississauga area.

If you order from PM but will take up to 3 weeks to arrive. 

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@BKNS27 it is weird how some have issues with delivery time from PM.  Mine usually get to me in 3-4 days and I am out on Vancouver Island

[BKNS27]

@Singhgurveer003 

You can pick one up at Canadian Cell Supplies online for $2.99 with fast shipping or pickup at their store in the Mississauga area.

If you order from PM but will take up to 3 weeks to arrive. 

[ShawnC13 · Accepted solution]

You will need to order a new sim or go into a retail location and purchase one there. 

[esjliv]

@Singhgurveer003 

Obtain a new SIM card at a retailer near you, see locations: https://www.publicmobile.ca/en/bc/store-locator

Other info. on SIM cards: https://www.publicmobile.ca/en/bc/get-help/articles?q=sim+card

You may wish to list your phone into lost/stolen status in your self serve until you obtain a new SIM to switch it out on your account.

See "How To Change Your SIM Card" at the bottom of this Help Article: https://www.publicmobile.ca/en/on/get-help/articles/sim-swap-fraud