08-10-2017 11:38 AM - edited 01-04-2022 02:28 PM
I lost my credit card and forgot to update it for my auto pay. I'm currently trying to update it now but it won't accept my credit card. I called my credit company and everything is okay on their end but public mobile site won't accept my card. Any help? Thanks!
08-10-2017 11:43 AM
To get your service up and running asap, and to prevent deletion, i would add another credit card if you have one or use your debit. then contact a mod and have them take a look into it cause they could of "paused" transactions with that card (assuming you are using the same card because i dont see anything else in your text) temporarily cause of the block you put on it when you lost it, had something similar happen with my sibling. hope it works out!