Support for this service ?? Can't even get fully through to sign up with Public Mobile

[MADrules]

A friend highly recommended that I switch from Rogers to Public Mobile. Well I am trying and guess what. My user name and password won't let me finish. My phone # is already assigened to this newly created account. You go for online help and it shows that my email is incorrect. I very well versed in computers, I do IT work and I know my email and password. The support from this outfit better get to me real quick and convince to leave Rogers

[Shazia_K]

@youbme, haha 😛 thanks!!!

[youbme]

Hello @MADrules,

You've come to the right place. Based on what you have explained, It sounds like there is an issue with the set-up of your self serve account. A community moderator can review your account, the best way would be to send a private message to @Shazia_K or @Mary_M with your personal info (phone number, PIN and email address) to get things going.

A couple of questions to clarify: Did any activation go through? Is your SIM card active at all yet?

EDIT: Wow @Shazia_K!! You are an all-star...five-minute response time

[Shazia_K]

Hey @MADrules, 

Welcome to Public Mobile, 

I'm truly sorry to hear about the activation issue you have had with us, is it possible to send me a private message with your Public Mobile SIM card number? 

I will be glad to help as quickly as I can 😉 

Thanks,

Shazia

[NDesai]

Were you able to successfully activate? Did you get charged? Services working on your phone? 

For account related issue, you will need help from a mod. @Shazia_K