I'd like to throw a digital bouquet to the PM CS_Agents that are scrabbling in the background solving porting issues after a busy Black Friday weekend.
My port from Koodo to PM was still stuck after 3 hours. Neither of the numbers were in service. I submitted a ticket at 2:30am expecting to wake up early to reply to the ticket.
Imagine my surprise when I instantly received a response (no joke, under a minute) that my port was completed and working. (When just 5 minutes previously both numbers were "not in service".)
Made my day.
Thanks Michelle!
