Subscriptions for existing users

[Chalupa_Batman]

Good Morning @DM60 

Here is the link to all the plans currently available.

https://www.publicmobile.ca/en/mb/plans#ALL

Now, with this being said, you will see that most plans are for new customers. However, if you like one of those plans and you are willing to upgrade, not downgrade, you can reach out to a CS Agent and nicely request to be "upgraded" to this plan. They will not downgrade.  Also note, if they do say yes, you WILL lose anything you've paid for this cycle and the new plan/cycle will start right away. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

I can personally confirm I upgraded to a plan that's for new customers only. Just be nice to them.

I upgraded from the $25 5GB 3G plan to the $29 30GB 4G plan. 

[Handy1]

@DM60  You will see what’s Available for existing customers in your account on change plan  page . But if you see one you like that just for new activations best to ask support if you can have it . They sometimes help and other s have confirmed getting the new activation plans 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437