Subscription

[Ossie_awesome]

Hello everyone, I responded to text messages from the network offering a better plan, I responded YES, got a confirmation message back, but nothing happened. A month after that I went to my profile, added a new plan, I did input all the details, I got a confident message again, still didn’t have any change, worst, there’s nobody to talked about it from the network.

Any help will be appreciated. Thanks.

Ossie

[Meow]

Get all screenshots ready with offer, your reply and confirmation and then either open a ticket or contact agent directly.

[will13am]

@Ossie_awesome , if your subscription did not work out as confirmed, please reach out to support using the link below.  They should be able to fix things for you.  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437