Subscription plan

[Dave97]

Both wife and I upgraded to Mex plan before trip. All working well except cannot callCanada. 

[Chalupa_Batman]

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@Dave97 wrote:

Both wife and I upgraded to Mex plan before trip. All working well except cannot callCanada. 

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Hi @Dave97 

If you are currently in Mexico, dial 00 + 1 + area code + phone number. 

[slusagm]

what phone do you have? 

are you calling from US or from Canada?

try calling with a 1 in front of the 10 digits, or call with +1 in front of 10 digits