Subscription payment

[FlatlandRiver]

Phone no longer works, received a text saying “plan did not renew because we didn’t receive your payment”. But same valid credit card is on file and I’ve re-entered it to be sure 

[Handy1]

@FlatlandRiver  After updated credit card info you need to make manual payment 

please use this link to load funds and trigger the renewal

https://myaccount.publicmobile.ca/en/account/payment/funds/card

Only other option is to buy payment voucher from shoppers  drug mart 7-11 / shell gas station and load funds *611 to resume service right away . @FlatlandRiver