02-19-2024 06:08 PM
Hi I accepted a new offer for a subscription sent to me by SMS. i replied YES but it doesnt appear on my account as the upcoming subscription. When will it appear?
02-19-2024 06:32 PM
hi @matboy4 fro experience, it will appear after the promotion end date
if you want to confirm first, ask agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-19-2024 06:32 PM
It should be applied at next renewal.