Subscription not activated message

[KateHolmes]

I have paid. And it doesn't activate by porting my old number. Please fix. 

[hTideGnow]

hi @KateHolmes 

look like many had similar experience this weekend.  But PM support agent can help to check and complete the subscription for you.  Please submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[slusagm]

you made payment already? you gone the error at Step 6 when using the PM app to activate?

Ask PM to help.  Since you cannot login and cannot use Chatbot,  you will need to send PM  a message

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437