Subscription Inquiry

[HP2008]

I see a promotional 4GB package for $24. This is the amount of data I am looking for and have been a member of Public Mobile for quite some time. How can I get this package without unsubscribing and re-subscribing? I am not interested in any of the packages currently available to me as they skip from 1GB to 20GB.

[HP2008]

I was able to connect with support via direct message and they were able to sign me up for the package I was hoping for. 🙂

[Sansan]

I hope so, didn't work for me.

[abtest]

@HP2008- If you are on the 15$ plan, I don't think you will have any issues getting the change to the 24$ plan.

[Sansan]

I don't know what rationale they used. I'm on the lowest,  I asked. They declined to me. I went through 2 reps. And they both declined me so I didn't bother.😢

[HP2008]

I am currently on the lowest plan and only want a but more data. 1 GB will not be enough so this package would be perfect.

[HP2008]

Thank you for the link. I could not figure out how to contact them.

[abtest]

@HP2008- What plan are you currently on?  If you are on a lower priced plan, you can ask customer support to put you on that plan.  they will usually do it as long as you are going to be spending more.

[computergeek541]

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@HP2008 wrote:

I see a promotional 4GB package for $24. This is the amount of data I am looking for and have been a member of Public Mobile for quite some time. How can I get this package without unsubscribing and re-subscribing? I am not interested in any of the packages currently available to me as they skip from 1GB to 20GB.

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Sorry, but the $24/4GB plan is only for newly activating customers.

[Sansan]

As you know, this is for new subscribers only, but try your luck. Send a message to agents and ask . They will let you know. Some have been successful.  Others have not.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437