Subscription Honour

[Vikram1289]

So I have a $35 which gives me 50 gigs of data in CAN-US-MEX and 500 international minutes. However I found a plan that gives 75 gigs and 1000 international minutes for the same price on their website. In the app it won’t let me select this plan though, is there anyway to honour it?

 

 

[Vikram1289]

Ah that’s sad man really thought they would honour it because they advertised it on their website.

[slusagm]

sorry @Vikram1289 

many of the plan you see on the main page is for new activation only

for existing customers like you and me, we can only choose plans offered on our My Account -> Change Subscription page.  If you don't see the plan there, sorry, that means you are not able to change to it.  PM staff cannot bypass it either