12-19-2023 06:56 PM
Hi,
I have change my subscription plan before renewal but it didn't change on renewal date.
Please let me know how what can I do. I have check my payment history it was showing older plan charges. @Moderator
12-19-2023 07:06 PM - edited 12-19-2023 07:07 PM
Hi @Vlad_833
If you changed it and have proof you changed it, you can reach out to a CS Agent to find out why it didn't change.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on the top right corner for their reply.
EDITED : I thought I clicked on The Lounge. LOL. OK. No more coffee today!!
