Subscription Activation error

[Todor_Iliev]

@CS_Agent 

Hi, during Subscription Activation I let my old SIM in the phone. Now I have a Subscription Activation Error and can't continue my activation. I am transferring my number from Koodo.

Is there something I can do in that case?

[Handy1]

@Todor_Iliev  Maybe just submit ticket with support then I’m guessing this is Koodo pre paid ?

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Todor_Iliev]

@Handy1 

Porting team did not help. Just gave me my Koodo account number.

Is there a way to clean start activation process?

[Handy1]

@Todor_Iliev  Is this Koodo  pre paid or post paid if pre paid you will needs to submit ticket with support if post paid I’ll send you the porting  team number private message 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437