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Submitting a ticket for porting

Truxter442
Great Neighbour / Super Voisin
 
2 REPLIES 2

dust2dust
Mayor / Maire

Are you porting in or out? Are you activating or is this after activation? Why do you think you need to submit a ticket? Are you coming from Koodo prepaid?

The primary needs are that the sending account needs to be active and you need to leave the old sim in a phone to confirm the transfer via text.

Handy1
Mayor / Maire

@Truxter442 @Port beings with carrier you moving to … if your past  this point and need agent for another reason 

Getting help from agent

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get                       

 

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