Stuck verifying number

[JCarr]

I transferred my number about a week ago and ever since I can’t receive text messages. Under iMessages it is just stuck verifying my phone number.

[Jackjackwk]

When we have our old phone number transfer to replace the New Public Mobile number.... they got stuck on the Public Mobile number even the account show your old number.   I did send a ticket to technical support hope that i can get it fix.  Im out of town and i need to call and to send sms.....

[ArisHernandez]

Thank you for this. Do we know how long could it take for them to fix the imessage issue? Thanks!

[Dunkman]

@JCarr 

Are you able to receive phone calls?  What about data?  Are you able to send texts? 

[hTideGnow · Accepted solution]

@JCarr 

it is a PM system problem with new activation, problem with text and affected your iMessage setup.     PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437