My eSIM has been stuck in SOS mode for 2 days since moving services over to Public Mobile, despite troubleshooting, and I still do not have any service to the phone. I am extremely frustrated as I am paying for service but not getting service. I am trying to move to another provider but since I can't get texts, I can't receive or confirm porting texts that need to be sent to my number to confirm moving from Public Mobile. I feel trapped. My hands are tied and will have to file a dispute with my credit card company if this isn't resolved today.
