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Stolen Phone

Joey4589
Great Neighbour / Super Voisin

Hi, My phone was misplaced or stolen, and now I can't log into my account to cancel my subscription. When I get into my account, it wants me to set up an account again. cant seem to talk to anyone and every answr i get is go into your account and canvel.

1 REPLY 1

Chalupa_Batman
Mayor / Maire

Hello @Joey4589 

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent 

Chalupa_Batman_0-1719085951309.png

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

Need Help? Let's chat.