08-26-2018 11:58 PM - edited 01-05-2022 12:40 AM
Hi I'm a long time Public Mobile customer and need help unlocking an old Public Mobile Samsung phone
I want to give it to my son he has an phone service with the other guys LOL
Could somebody please lead me in the right direction thank you in advance
Solved! Go to Solution.
08-27-2018 12:15 AM - edited 08-27-2018 12:18 AM
@Tiny75 wrote:Thank you
Please include the IMEI number from your Samsung phone in the private message to the moderator. Moderator will need it to lookup the unlock code for your phone.
You can retrieve the iIMEI number by dialing the code *#06# into the Samsung phone dialer app.
08-27-2018 12:09 AM
Thank you
08-27-2018 12:06 AM - edited 08-27-2018 12:16 AM
Did you got this Sansung phone from PM?
I don't know PM sells phone. It may be during the period which Telus were switching orginal PM user from CDMA phone to SIM card phone.
If yes, you can send a private message to moderator to get the unlock code.
Click the following link to send a private message to Community Moderators to ask for help.
Please include your PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue
Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount
Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
Saturday and Sunday from 9am (EDT) to 7:30pm (EDT)
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-27-2018 12:03 AM
thank you I see you left a link for me I will try
08-27-2018 12:01 AM
@Tiny75 You will need to contact the Moderator_Team with the phone info and they will get it unlocked free of charge.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.