06-30-2019 04:34 AM - edited 01-05-2022 05:39 AM
06-30-2019 09:34 AM
One more thing if you don't know who we previous provider you can contact manufacturer they should be able to unlock too
06-30-2019 06:17 AM - edited 06-30-2019 06:17 AM
That means phone is locked to another carrier. Get the unlock code from them. Don't guess codes or you will make your phone non-unlockable.
06-30-2019 05:06 AM
06-30-2019 04:45 AM
Hi @OnielTrosclair , just to confirm, are you getting a message saying "SIM Network Unlock PIN"? If so, it looks like your phone is still locked from your previous network provider. You can contact them to request for it to be unlocked and I believe they don't charge customers anymore for unlocking phones.