06-27-2025 12:25 PM - last edited on 06-27-2025 05:27 PM by computergeek541
Just move from esim to physical simcard and message came out the sim cardvis not provisioned
06-27-2025 12:35 PM
hi @3_hermanyiu
you need to message support. Please use the link above
06-27-2025 12:34 PM
Still not working
06-27-2025 12:28 PM
you need to login My Account, and go to Profile page to update the sim card number
if you cannot login , ask PM to help. you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
