SimCard not delivered

[Anmol03]

I have ordered the SIM card 3 times now and it still hasn’t arrived. 

[AE_Collector]

Many of us keep spare SIM Cards on hand to help friends and family switch to PM. That is what I would use the SIM cards for when they eventually arrive.

AE_Collector

[Anmol03]

thank you! 

I'll see if it works

[softech · Accepted solution]

honest.. i doubt they will, cos eventually you will get your SIM, it just slow.. not lost

but it didn't hurt to ask.  Open a ticket with Mod

1. For faster response (2 to 48 hours), Click on the bubble in the lower right corner and request moderator assistance, Follow the prompts to submit a ticket.

2. Or you can Send a private message to the moderator here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Anmol03]

Thank you for that. Also will I be able to get my refund?

[Triguy]

You could try purchasing one locally.  If you are in the GTA Canadian Cell Supplies.com offers a pick-up option.  Here is link to local retailers.

https://www.publicmobile.ca/en/on/store-locator

[softech]

How long you have ordered?

PM uses Canada Post and it did take some time, as much as 2 to 3 weeks unfortunately

If you need it urgently, you might want to check with local Walmart.  They usually will give it out for free and will setup new account for you

you can also check Amazon if you have Prime membership, within 2 days.