2 weeks ago
I am setting up a PM account, but i selected physical not esim. I dont have my physical sim yet but would like to activate an esim. Can i switch my plan to esim before i have activated physical sim?
hi @trutech
you can quickly buy a Public Mobile physical sim from a local Telus or Koodo or Mobile Klnik or Amazon , then you can complete the activation
but if you want to switch to eSIM, you will have to ask PM agent to check
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
