11-30-2022 04:05 PM
11-30-2022 04:12 PM
Im am not new i amnlocked out it is telling men sim lockednpleas contact carier for puk code
11-30-2022 04:12 PM
@Joohn001 You'll have to get that from a PM CSA.. Contact them by either sending a private message to CS_Agent
or use the Chatbot Simon to get a service ticket for help with that.
11-30-2022 04:11 PM - edited 07-01-2023 09:03 PM
what was the exact error message? Depends on the message, you have to ask the PUK code from different places
If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier unlock code.
(Sorry, for this particular issue, PM support would not be able to help)
11-30-2022 04:09 PM
@Joohn001 hi there are different types of puk what is the message you are seeing? are you new to public?