Sim not arrived

[Matrix1]

Hello I ordered a physical sim about 5 months ago and have not recieved it therefore i have not activated my plan. I am wondering if theres a way i can change it to esim? Thanks 

[hTideGnow]

Hi @Matrix1 why would you waited 5 months 

please ask PM support agent for help, you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage