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Sim missing

Peter1947
Great Neighbour / Super Voisin

I cannot connect to network esim is missing

3 REPLIES 3

Peter1947
Great Neighbour / Super Voisin

There’s no sim in settings cellular

Dunkman
Oracle
Oracle

@Peter1947 

If you don't see the eSIM in your settings, you can repurchase eSIM via your PM app.  You should not be charged again.  When you repurchase, the eSIM will be re-installed on your phone. 

hTideGnow
Mayor / Maire

hi @Peter1947 

did you delete the esim by mistake?

try reboot phone first, then go to Sim Manager or Settings->Cellular, let us know if the PM esim is there

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