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Sim card

Willy9
Great Neighbour / Super Voisin

When do I insert new Sim card

3 REPLIES 3

thanks @Socrates8567  @samsunga31  .. I miss read that

@Willy9 if you are existing subscriber with new sim card , you just have to follow what I said about updating sim card number on My Account

if you are new subscriber with porting.  You can wait until the old carrier sim card not working anymore, then you can change to PM sim 

Socrates8567
Town Hero / Héro de la Ville

@hTideGnow wrote:

hi @Willy9 

in your phone

what phone do you have ? we can help more

and remember to login My Account, go to Profile page to update the sim card number there as well


Hello @Willy9 

Your question was, "When do I insert my sim card". 

That's an easy question. When you've downloaded the app and have fully signed up, you may then insert your sim card into your phone and then just reboot it. If you don't have connection after the reboot, you may need to reset your network settings and then reboot. That will connect you to the network.

hTideGnow
Mayor / Maire

hi @Willy9 

in your phone

what phone do you have ? we can help more

and remember to login My Account, go to Profile page to update the sim card number there as well

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