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08-29-2023 11:20 AM
I'm trying to activate a SIM card that I've just purchased from PM along with the $15 monthly plan. I've downloaded the app. When I try to sign in the "eversafe.id.telus.com" page does not download on my phone for me to complete my registration
Any suggestions?
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08-29-2023 09:39 PM
Youre a genius, I just did it and it works. Thanks very much
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08-29-2023 09:12 PM
old phone I think its an Apple 5
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08-29-2023 11:32 AM - edited 08-29-2023 11:35 AM
The PM app is slow so just wait until the 3 wave dots complete the download.
Did you update the software on your phone? Sometimes the old software will not download app.
Just curious what make and model of your phone?
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08-29-2023 11:30 AM
@patentguy Can you use a friends phone to download the app and activate . Then delete app and from there you can use the website to manage the account