Sunday - last edited Sunday by computergeek541
Having trouble with Sim card activation. App shows my plan has been activated. Have tried restarting,reinserting Sim, and clearing network settings. Anyone with tips or suggestions aside from submitting a ticket which I have done?
Sunday
When you open a ticket does customer service agent call you back to resolve an issue? Or it’s all on line to fix issues?
From mobile klinik - new
hi @Marvelfan
look like the sim was not setup probably on the system. You will need PM support agent to fix
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
@Marvelfan
Where did you purchase the SIM?SIMs can only be activated once .
