@jay836 wrote:Last week I ported my phone number from speakout to Public. Everything was working fine. Since I had an old samsung phone with limited memory, I decided to buy MotoG7 unlocked phone from Costco. I installed my sim card into my new phone bue I started to got the message of "no service". I reinstalled my sim card back into my old samsung phone and I got the same message of no service. I went back to Walmart and told this to the sales person and she told me that she can not provide any assistance. She did install my sim card into her unlocked phone and got same message. I have placed an order for replacement sim card. Hoping that would correct the problem.
Is there something else I can do to fix this problem.
Thanks
JT
@jay836 Submit a ticket to PM. Sim cards rarely go bad. The moderator will reset your account and hopefully it fixes your problem.
To submit a ticket to the Moderator Team, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
