11-13-2019 04:08 PM - edited 01-05-2022 09:43 AM
Hi,
Every time I try to add my credit card details for autopay it gets declined. I tried other cards and still the same issue. What should i do for it to work? I really don't like the hassle of getting vouchers. Not to mention, i'm losing on the benefits of being part of Autopay.
Thanks
11-13-2019 06:14 PM
Too many failed attempts apparently locks out the credit card. Probably best to contact the moderators for support. Click on the question mark and select submit ticket.
11-13-2019 04:38 PM
If you still getting nowhere with it maybe moderators could help you
11-13-2019 04:28 PM - edited 11-13-2019 04:28 PM
Look up the address that is Registered with the credit card company. It must match exactly.
Check out your last bill or go online to find this info, and follow @geopublic 's advice also.
11-13-2019 04:19 PM
@danbari Do not enter anything in the APT# field and no spaces when entering your postal code.