HI @GMcB1
yes, those number might not work.
Which province you are at? if you are in:
- British Columbia 604-215-8110 (Lower Mainland) / 1-866-215-4700
- Alberta 1-866-408-5465
- Saskatchewan 1-877-800-0002
- Manitoba 204-788-8200 / 1-888-315-9257
- Ontario 1-866-797-0000
- Quebec 1-866-644-4545
- New Brunswick 1-866-722-8725
- Nova Scotia 1-866-770-7763
- Prince Edward Island 1-866-770-7763
- Newfoundland & Labrador 1-888-709-2929
- Yukon 1-866-383-3083
- Northwest Territories 1-844-259-1793
- Nunavut 867-767-9063
Program the number on your phone accordingly
but if you want to ask PM to check and fix, submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
(If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
