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Else11
Great Neighbour / Super Voisin

I want to cancel my subscription

3 REPLIES 3

Grinch
Model Citizen / Citoyen Modèle

Or if you want to keep your number….port out to another mobile carrier or VoIP carrier. Porting out will cancel your account. Your PM account needs to be active with the SIM inserted in a working phone. PM will text you, for your approval to allow the “port out “. 


@Else11 wrote:

I want to cancel my subscription


Please log into your Public Mobile self serve account and disable the autopay subscription option if it's already enabled.  Assuming that there there isn't enough available balance already in your Public Mobile account to pay for your renewal, the service on your account will get suspended.  Being suspended for 90 days will cause the account to be closed.

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