06-12-2023 04:21 PM
06-12-2023 05:31 PM
Check to see if there are any outages in your area. Check the outage map:
06-12-2023 04:25 PM
@R-c no incoming and outgoing?
what brand and model of phone you have?
If it shows active, first try to reboot the phone
If that does not work, change the Preferred network type or network mode to 3G only or WCDMA only and see if it works
Try to click Reset All Networks and see if it helps
and do you have another phone to test the PM sim ? just to make sure it is not a device problem. Also, that can force a sim card re-provision and it could resolve the problem
Also, try the phone in another area if possible, it could be just a local network outage
06-12-2023 04:22 PM
what kinda phone you using. Go in to settings to see if volte is enabled.