Service suspended (Please Help)

[Mattredwingsfan]

My phone was suspended, the payment came out of my credit card this morning and my rewards but my account says it's suspended,what should I do?

[pankajjoshi]

Allow 24 hrs.and see what happens.

[esjliv]

@Mattredwingsfan - I was panicked the first time it happened to me as well. lol

[Mattredwingsfan]

Thanks everyone, admittedly I should have just taken a look in the forums but was panicked for a moment 

[esjliv]

Hi @Mattredwingsfan ,

As @iliketotalk  says if you have service ignore this message on your self serve account.

This will say this the day before your account renews (not sure why as it causes unnecessary panic).... when you check your account tomorrow it should be back to normal.

If these are the messages you are seeing, all normal the day before your account renews:

[iliketotalk · Accepted solution]

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@Mattredwingsfan wrote:

My phone was suspended, the payment came out of my credit card this morning and my rewards but my account says it's suspended,what should I do?

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@Mattredwingsfan hi is your phone working? if so disregard the message it's just the process that your account goes through each cycle